Measurable pilot
We compare today’s process with real maintenance cases from a defined portfolio segment. Reports received through Telegram and WhatsApp are structured, prepared for administration, and evaluated against agreed measures.
Pilot at a glance
Bounded test area
The pilot deliberately stays manageable. Before launch, we jointly define the portfolio, case types, channels and exceptions.
The pilot does not automatically cover the entire portfolio; it runs in a jointly selected residential segment.
The target is at least 30 maintenance cases within eight weeks. With fewer cases, the evaluation is explicitly directional.
Both reporting channels are planned for the pilot. WhatsApp activation is technically signed off before the pilot starts.
VerwaltKlar prepares the selection. The property manager retains its trade businesses and decides on assignment.
Method
The measurement separates automatically derivable workflow data from measures deliberately collected through sampling.
Before activation, a small sample captures administrative time and follow-up questions in today’s process.
We agree on the portfolio segment, case types, contacts, required master data and existing trade businesses.
Eligible real reports move through the agreed pilot workflow via Telegram or WhatsApp.
At the end, we review system measures, samples and practical experience using the same definitions.
Measures
Not every commercially important question is already a system event. We therefore label the collection method clearly.
Derived automatically from the case timestamp and documented selection.
Derived automatically from intake through confirmed closure.
Status, progress, missing matches and closure are documented in the workflow.
Collected before and during the pilot through an agreed small sample.
Today’s process and a pilot sample are compared under the same counting rule.
Evaluated only when a traceable review rubric has been agreed before launch.
A diagnostic site visit is a trip made only to inspect the problem, with no repair carried out. We count these visits only if we agree beforehand what counts as one — otherwise the numbers are not comparable.
Working together
The pilot should work in daily operations without creating another project organisation.
Exit without lock-in
The pilot does not commit you to a rollout. After the joint evaluation, you decide whether VerwaltKlar should continue to be used.
System measures, samples, exceptions and feedback are brought together within the agreed scope.
At the end, we review the results and consider next steps only if both sides are interested.
The agreed pilot data is made available for export and then deleted under the agreed procedure, unless legal retention obligations require otherwise.
Two steps
01 · Public
Company, contact, business email, approximate portfolio size and the main source of friction in today’s process.
02 · Private
Only after mutual interest do we discuss case volume, systems, channels, data needs, responsibilities and timing.
Initial conversation
Five short details prepare an initial, non-binding pilot-fit conversation. Sensitive portfolio, tenant or case data does not belong in this form.